- Posted by Sonlight Cleaning
- On March 2, 2020
- 0 Comments
If you begin typing in the keywords “signs you’ve outgrown…” into your web browser, you’ll find that the auto-fill suggestions will be nothing short of entertaining. Apparently many people search for symptoms of outgrowing other people, their hometown, jobs, and even lifestyles. But what about if you begin to wonder if you’ve outgrown your commercial cleaning service? Turns out there aren’t many helpful articles out there to help you make a decision like that.
Recently my neighbor was lamenting that her lawn service, which she had used for years, might no longer be the right one for her. Her yard, which was typically kept in pristine condition, was starting to look a bit shaggy between appointments. As she explained, it all started when the company stopped returning her phone calls in a timely manner. After that, the problems only began to snowball.
She saw the signs that she was beginning to outgrow the relationship and she decided to make a change. Last week I noticed a new company’s rig parked in front of her house. By the end of the day, her home looked beautiful and ready to greet spring!
So how do you know you’re outgrowing your current cleaning service? Turns out, the signs are pretty similar to common signs you’ve outgrown any relationship.
- Excuses become common. If you arrive at your place of business only to find that work has been left undone or only partially done, you may be willing to give a cleaning company a second chance. But if you get excuses instead of apologies, put up your guard. Excuses may only become more common as the relationship continues. At Sonlight Cleaning Services, we believe in excellence, not excuses.
- You begin to notice a lack of communication. Just like my neighbor, you probably expect that your phone calls will be answered or that your voicemails will be returned in a timely manner. If you are experiencing anything less than complete professionalism from your current cleaning company, it may be a sign that you’re outgrowing them. When you work with Sonlight Cleaning Services, you’ll never have to scramble to get in touch with someone. We’re even available in emergency cleanup situations.
- They use lines like, “It’s not you, it’s me.” If you are underwhelmed with the job your current cleaning company is doing and their employees use “lines” that attempt to hide the problem rather than solve it, you may be outgrowing your current cleaning company. At Sonlight Cleaning Services, we believe that the cleanliness of your facilities should be our top priority. That’s why we don’t simply leave this huge responsibility in the hands of our cleaners. When you contract with Sonlight, you’ll be assigned an area supervisor and operations manager who will oversee the work being done and perform inspections, complete with a checklist that he or she will review with our company executives. We take full responsibility for ensuring that the job you want is the job you get… and it will be performed to the highest standards in the industry.
If you check “yes” to any of these symptoms, it may be a sign that you’ve outgrown your current commercial cleaning company. Give Sonlight Cleaning Services a call today and one of our client care specialists will walk you through what it looks like to be in a relationship with one of the most well-respected cleaning companies in the entire Dallas – Fort Worth area. We promise you won’t outgrow us!