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Commercial Janitorial Services


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Sonlight Cleaning Services BBB Business Review

Three Important Questions to Ask When Choosing a Commercial Cleaner

Tue, 09/11/2018 - 13:04 -- Laura M. Pulliam

With over 40 million Americans utilizing thousands of online dating websites, I think it’s safe to say that everyone is on the hunt for the right relationship. But finding the right match applies to more than just marriages. It’s not uncommon for people to drive past three other grocery stores in order to visit their favorite. I once met a lady who was willing to drive to the next county to see her hairdresser. Once you find a dentist you love, it’s hard to break ties when you move. When it comes to finding the right commercial cleaner for your business, school, medical facility, church, or other professional building, it’s important to ask the right questions so that you find that perfect harmony in your professional relationship.

Here are three questions to get you started:

1) How long have you been in business?

First of all, there’s nothing wrong with supporting small start-up businesses. Every business starts somewhere! But this is still an important question to ask because it lets you know what kind of history and reputation the company has built for itself. Is it brand new? Do they have enough experience to support your cleaning needs? Are they large enough to offer competitive pricing? What is their reputation in the community? Sonlight Cleaning Services started as a small business… over thirty years ago! We’ve spent the last three decades building a great reputation in the Dallas/Fort Worth community. Owned and operated by one individual, President and CEO Cathy Reichert, we neither franchise nor sell our contracts, so you can be guaranteed a consistent service when you work with our team.

2) How do you screen and train your employees?

Commercial janitorial staff are often the first ones in or last ones out of a building. You want to know who you’re working with! Are they trustworthy? Do they know what they’re doing? Sonlight Cleaning Services is proud to work with an amazing team of employees that have undergone extensive training and passed a thorough background check. We only hire individuals who have the experience and character to meet our high standards.

All of our employees complete a thorough training program, which includes one-on-one sessions with a qualified supervisor and instruction in cleaning methods, OSHA regulations, proper use of chemicals, equipment, safe handling of clients’ furniture, and security procedures.

3) What professional certifications do you have?

If you want to make sure you’re working with professionals, ask about certifications and memberships. Think of these like stamps of authenticity--a third party is confirming the standards of the business into which you are inquiring. It gives their business legitimacy and gives you peace of mind in knowing you’re dealing with a reputable (and trustworthy) company. Sonlight Cleaning Services is a certified professional through the IICRC and multiple other organizations. Click here to see our full list!

Stay tuned next week for three more important questions to ask. On the other hand, why wait? Give Sonlight Cleaning Services a call for a free quote today!