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Tips for Making Outstanding First Impressions: Taking Pride In Your Space

Thu, 05/10/2018 - 20:48 -- Laura M. Pulliam

First impressions count. In a 2013 Forbes article, contributor Lisa Quast shares that “it takes only three to five seconds to create a first impression.” She goes on to reveal that while we may hope that impression is well-informed and based on our character, experience, intellect, etc., this is likely not the case. Rather, first impressions are based upon the things we see and hear in those first few seconds. Consider for a moment what a person might take in about you in the initial three to five seconds of meeting them. If you were planning to meet someone important--say a new client--you would likely take a moment to check your appearance in the mirror. Definitely don’t want to miss a bit of lettuce in your teeth!

While Quast’s article was primarily focused on the impression one individual makes upon another, we cannot forget that facilities leave an impression on us as well. (Have you read about the importance of making good impressions with your entrances and restrooms?) It could be said that your facilities are the face of your organization. The organization itself is your heart and soul--your intellect--but if people don’t form a great first impression, they may not stick around long enough to see deeper than “face value.”

Here are 3 things you can do to immediately impress upon your visitors that you take pride in your space:

  1. Give your facilities the sniff test. If first impressions are made in those crucial few seconds, you’d better believe the nose comes into play! The best time to check your building’s scent is when you first arrive. Have you ever been smelling various candles in the store only to notice that--suddenly--they all smell the same? When you spend a lot of time in a space, you can easily stop noticing how it smells… but you’d better believe your visitors notice! Note especially if your building has a musty smell. Sometimes this can be caused by dirty carpet or water damage. Have you had your carpets deep cleaned lately? If you’d like to “up your scent game,” consider adding fragrance machines to restrooms or in hallways.
  2. Clean, clean, clean your floors. Did you know that the majority of a person’s first impression of a building--a whopping 70%--is based on the condition of its flooring? Whether you have VCT, ceramic, concrete, rubber, terrazzo, quarry tiles, or carpet, Sonlight Cleaning Services is your commercial cleaning company for ensuring floors look fabulous.
  3. Don’t forget to declutter. As tidying expert Marie Kondo says, “tidying orders the mind while cleaning purifies it.” We’ve spent a lot of time talking about the need for cleaning your space, but in order to appreciate the cleanliness of your facilities, you’ll want to make sure your space looks… well… tidy! Regardless of how painstakingly you’ve scented and scoured, clutter can absolutely distract from the statement you wish to make with your space. For example, if you’re tempted to store boxes of supplies in your front office, consider the dramatic improvement to your first impression by simply removing those boxes and replacing them with a potted plant.


Sonlight Cleaning Services takes pride in our ability to help Dallas-Fort Worth businesses, churches, schools, and medical facilities create outstanding first impressions. Contact us today!